Project Management (Proposals and Case Studies)
What services I can provide enhanced based
on my experience and the Directorate General can delegate with confidence?
1.- Design technological solutions and operational projects customizable, measurable and quantifiable.
2.- Minimum investment in the shortest time possible with tangible results.
3.- Maximum possible yield from their own resources.
Based on previous experience and work done I intend to share the following projects identified as areas of opportunity with their respectiveoperational and technical proposal.
Try to consider case studies and real as well as IT departments butalso involving and affecting the rest of the areas of the company.
For proposals have attempted to provide added value from an executive summary to presentations complete with charts of IT processes that can be evaluated by HR Consultants, Head Hunters and CEO´s.
Call Center - Technical Support and Customer Service (SAT_CAU_SAU_SAC_CST)
STANDARDIZATION OF SERVICES WITH INTERNAL AND EXTERNAL PROVIDERS THROUGH THE SLA'S GENERATION
a) Generation Model Service Level Agreement Service Level Agreement (SLA) with internal and external suppliers and customers.
b) To correct the major flaws and / or presented current problemsaffecting the service area or department mission-critical daily operations of the company.
c) Show trust, closeness and solidarity to the problems of end users.
The main points to be covered should be:
- Identifying the exact type of service
- Customer Support under minimum standards and quality control
- Provisions for data security
- Guarantees and system response times
- Availability of the parallel system of service
- Fines for system crash
2 .- Mission Critical Project - Shans (Hardware Non Stop Service)
OUTSOURCING OUTSOURCING SERVICES AND HARDWARE
Proposed improvements to unify and standardize the services of Call Center or standardizing processes, reducing costs and improving quality of service in critical situationsthe 24hours per day in a service format 24 * 7
3.- BPR (BUSINESS PLANNING RE-ENGINERING)
CASE STUDY 2010
Presentation of an alternative subjectively clear and truthful by company staff to help provide ideas and solutions to the creditors situation.
4 .- CUSTOM INTERNET PROJECTS
Advice on custom projects based on the design, development and WebProject Management for Small Business and Freelance.
Specialized projects and unique custom designed for SMEs,autonomous and professional.
Business & IndependentProjects.
In a globalized world, the technological aspect is fundamental for reaching all markets and potential customers, wherever they are so thatall may know our products and services.
If you're interested in creating your own project not wait any longer, now is the time and request a Free Demo